The User's Manual has answers to most of the common questions about the operation of the Register. A hard copy is issued to each organisation authorised to access the Register. A copy is also available for download from the Australian Q Fever Register Web Site, in Adobe Acrobat (.pdf) format.
The Australian Q Fever Register Web Site contains a range of resources to help users. In addition to a copy of this User's Manual, there is also a link to Frequently Asked Questions (FAQ) about Q fever and the Register. The Web site address is: http://www.qfever.org
While using the Register, some pages contain links to these help pages. These provide information on the procedure currently being undertaken.
If none of the other options are able to answer your question, you can always Email the Register office with your questions. The address is help@qfever.org
The Australian Q Fever Help-Line provides assistance to users of the Register, as well as providing Q Fever Register Numbers to individuals. Calling the Help-Line costs only $0.25 from anywhere in Australia, and it operates during Eastern Australian standard business hours. The number for the Help-Line is 1300 QFEVER (1300 733 837).